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siw1
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BT sport ultimate audio issues

not sure what's going on with bt sport ultimate?

(this has only happened since football has restarted since covid-19)

so watched what games I can left of the premiership but for some reason when I watch bt sport ultimate on recordings every thing is fine until it gets back to the studio! there voices break up and whats mad is thay always have two commentators on video call and they don't break up or the commentators during the match! don't break up also so I am wondering what audio codec are they using in the studio or is it a Virgin media fault?

 

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Emily_G
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Re: BT sport ultimate audio issues

Thank you for the post Siw1 and welcome to our community.

 

We are aware of some issues with this and have raised it to the team.

 

Sorry for any inconvenience this may cause.

 

Thanks, Emily.

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Heisenberg
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Re: BT sport ultimate audio issues

4 weeks ago, and still waiting for an update. Pathetic

Now the 14th August and the atrocious studio audio problem has not gone away, and is now spoiling every single Champions League match in the final 2 weeks of the season.

This is merely a BT studio issue, and you haven’t got the GUMPTION to fight on behalf of your own customers to get it sorted.

Have you really so little financial welly against the big guns like BT.

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John_GS
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Re: BT sport ultimate audio issues

Hi Heisenberg, 

 

Is it just on this channel or are others affected as well?

 

Kind regards,

John_GS
Forum Team

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