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Dell1081
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BT Sport 2 HD picture totally unwatchable

Hi,

I am having a major issue with BT Sport 2 HD  channel, the audio is fine but the picture is totally breaking up and is unwatchable. The problem is definitely associated with this channels only as all the others are operating as normal. Also, when I press the red button I am able to view the picture with no issues, but as soon as it returns to full screen it just brakes up again, very frustrating. Any help would be much appreciated.

 

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japitts
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Re: BT Sport 2 HD picture totally unwatchable

Can you check any of the following channels that you have in your package...

ITV-be HD, Sky Sports PL HD, Sky News HD, Nick HD,  MTV HD, Sky Nature HD

Picture breakup, if a reboot hasn't resolved, is indicative of a signal fault. Either with your cabling or your box itself.

Virgin can determine this when you report your fault to 150, but checking the channels I've mentioned above may help narrow the fault down in the meantime.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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