Only affecting BBC ONE HD / Channel 101 / BBC One Scotland The sound quality is very poor on live transmissions Any high volume sections are affected with distortion
I compared the same transmission on BBC NEWS / Channel 601 It is not affected
Phoned support and transferred between agents three times
"You are reporting an issue with channel picture quality" No, just the sound on Channel 101 "I will transfer you"
"You are reporting an issue with channel picture quality" Is it just me, but it sounds like an echo on Channel 101 "I will transfer you"
"You are reporting an issue with the sound quality" Yes, at last Try this...
Advised to change the Audio -> Dolby Digital -> Dolby Digital to PCM
I then had to wait until the next live tranmission to compare, but it has made no difference I have now swapped that back to Audio -> Dolby Digital -> Dolby Digital
Clearly it is the quality of the transmission being received by Virgin Media