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20allein
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BBC NEWS HD not on one Tivo box

I'm unable to get BBC News HD channel working on one of our Tivo boxes. We have 3 boxes in the house and the other 2 it works fine. I can get other HD channels.

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japitts
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Re: BBC NEWS HD not on one Tivo box

When you say you can't get Ch601, what happens when you select that channel?

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20allein
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Re: BBC NEWS HD not on one Tivo box

It shows the footer for bbc news but blank screen although it now states error code wo2. I have checked all cables and they're fine plus all other channels ok.

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newapollo
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Re: BBC NEWS HD not on one Tivo box

Hi 20allein,

error w02 relates to  faulty connections. virgin-tv-error-codes/w02  which you say you've checked.

Have you tried rebooting the TIVO? 

Also swap the boxes around and test both boxes in the new locations to help determine if it's a signal or box fault if it isn't a wiring issue.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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20allein
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Re: BBC NEWS HD not on one Tivo box

Hi Dave

I did reboot but I will try again. I also thought about swapping boxes around but I couldn't face it - I will do it now though and let you know.

 

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Emma_C
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Re: BBC NEWS HD not on one Tivo box

Hi 20allien, 

Thanks for your post and welcome to our community. 

Really sorry you've been having an issue with BBC News HD, this isn't good. 

Did you manage to get this sorted another another reboot? 
 

Let us know if you still need help.

Emma_C - Forum Team
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