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Scooby326
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Anyone know what this email is about?

Virgin email.jpgAnyone know what this relates to?  I got it as an email this morning, but it only links to a dead page.

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Ernie_C
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Re: Anyone know what this email is about?

I suspect you are being offered an opportunity to replace an existing V6 with the new Horizon-based box, a la ‘what they have in Eire’.

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Scooby326
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Re: Anyone know what this email is about?

Is it better than a V6 then?
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Ernie_C
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Re: Anyone know what this email is about?

No idea. I don’t have one.

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nodrogd
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Re: Anyone know what this email is about?

Below is the link to the support pages for the version that is now available in Ireland. There is no reason to think ours will be much different:

https://www.virginmedia.ie/virgintv360support/ 

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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cheekyangus
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Re: Anyone know what this email is about?

More likely will be a software update to the customer's existing V6. The Mini box mentioned will be for multiroom like in Ireland.

They would be sent a new remote for the Voice Control though.

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Ernie_C
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Re: Anyone know what this email is about?

As Kenny would say:

”Maybes aye, maybes naw”

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DJ_Shadow1966
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Re: Anyone know what this email is about?

Hello

That email / letter is for the new box which is being trialed and  will be a replacement as although the box looks the same it is different as the remote has voice control just like Sky. If you have multiple boxes then all will be replaced at the same time.

Regards Mike

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