For several months now Virgin Media have insisted that Amazon Prime Video is on channel 228 (see here) but it's actually on channel 205 next to Netflix, why are you continuing to misinform customers?
Thanks for your post and bringing this to our attention.
I've reported this now,
When will it be fixed?
I'm sorry I don't have an update, but this has been reported and the team will amend it as soon as possible.
Hi, Prime Video is only currently available on the V6 and can be launched via the apps menu of the V6 ^CC
March version of the Channel Guide PDF added yesterday...
It still has Amazon Prime Video listed on the incorrect channel number!
Honestly, what is wrong with VM. It's so amateurish.
April version of the Channel Guide PDF added yesterday...
Yep, it still has Amazon Prime Video listed on the incorrect channel number!
@Alex_RM why isn't VM capable of fixing this?
In addition to this, the package information is now incorrect for Comedy Central HD and MTV HD, which are now included in Mix and Fun too (so should have a tick in columns 2 and 3).
Is there any chance of updating that too?