• 1
  • 0
  • 0
Settling in
Message 1 of 2
Flag for a moderator


I have a problem when watching programs on All4, at some random point the picture will buffer. 
I have to come out of All4 then select normal tv programs then go back to All4 and play the program again. Most annoying!

Due to help desks not being open I would like an engineer to visit my house and fix the problem. I do have a V6 box in another room and have no problems there. 


0 Kudos
  • 14.56K
  • 1.94K
  • 3.33K
Very Insightful Person
Very Insightful Person
Message 2 of 2
Flag for a moderator

Re: All4

If you have a V6 box in another room and it works fine there, then on what device are you having problems? Is it a PC? Or a TIVo?

If it's a TiVo, then it doesn't have the All-4 app and I presume you're just watching a (C4-branded) C4 programme from OnDemand somewhere. Do you have any problems watching ITV or C5 programmes?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos