i have the XL package, am out of contract but would like to add Asian mela to my package. I tried to do online but error code TU7/10346 was showing. Can you advise please
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You are trying to add to a legacy package which is no longer sold, which is probably why this is failing.
You will need to talk to customer services, & you may have to change to Maxit TV, which is now the XL equivalent.
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