I wish to change my services. I dont get Bill's from Virgin and don't know my account number or area code. I do not know my password either. Thinking of cancelling my direct de it so they get in touch!!
Welcome to our community forums and thank you for taking the time to get in touch!
Sorry you haven't been able to speak to our team. If you can drop our team a text on 0753 305 1809 they will be able to assist you further with any package changes.
All the best,