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Jgbgrant
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7400error

Error 7400, have just cancelled my virgin which I had the biggest bundle and now have only few channels with this code 7400, 

my contract is supposed to run until 1st jan 2020 

thanks

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Forum Team
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Re: 7400error

Hi Jgbgrant,

 

Welcome to the community but I'm sorry to hear that you're having issues with your TV service.

 

I would need to take a deeper look into your account to see what is causing the problem but would need to take details via a private message to do so.

 

I will pop over a private message now to request the details and then we can look into this further.

 

Regards

Steven_L

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