Menu
Reply
VMViewer
  • 497
  • 13
  • 92
Fibre optic
223 Views
Message 1 of 3
Flag for a moderator

5USA folder missing from Catch Up

The on demand folder with all Catch Up programmes from 5USA has vanished.

The folder was located in:

Catch Up > Channels > Channel 5 > Channels

Currently there are folders for Channel 5, 5STAR and Paramount Network, but the 5USA folder has disappeared.

0 Kudos
nodrogd
  • 16.21K
  • 1.88K
  • 3.83K
Very Insightful Person
Very Insightful Person
210 Views
Message 2 of 3
Flag for a moderator

Re: 5USA folder missing from Catch Up

Yep! You now have the My5 app in the Apps & Games section of the home screen. This is driven from the internet directly by Channel 5 & not by Virgin’s own servers, hence the reason it has disappeared from the folder.

If the programme was broadcast in the last 7 days, you can also go backwards in the programme guide & watch it from there.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
VMViewer
  • 497
  • 13
  • 92
Fibre optic
139 Views
Message 3 of 3
Flag for a moderator

Re: 5USA folder missing from Catch Up

Not sure what 'Yep!' is in response to. The addition of the My5 app has nothing to do with it.

My5 includes Catch Up content from all of the Channel 5 networks, but it's only 5USA that has gone missing from the Channels folder under Channel 5. It's clearly just an error.

0 Kudos