I recently took out a package with Virgin and at the point of sale ( Via Chat ) was told that I would be able to Access T.V. in the kitchen on a 2nd T.V. set via a magic eye. This was the method I used with my old provider Sky. When the engineer arrived I was told that could not be done and a 2nd box would be required. I tried for days to contact Virgin and when I eventually got through was told that 2nd boxes were not being installed at the present time. Can this be true?