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oldsteve99
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2nd TV

This must be easy, but I cannot find it on the Virgin website and when I email I get a message saying their inbox is full. 

How do I get a gizmo - a V6 box maybe?  so that I can get the same Virgin Media service on a second TV ?  (The TV has USB & HDMI sockets and is under 2 metres from a computer that uses the wifi signal).  Just a link to the right web page would be fine.  Thank you

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newapollo
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Re: 2nd TV

Hi oldsteve99,

You would need to contact the regrades department.

You could try the text messaging service. Just send  a text with a description of regrade  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, options 1,1 and 4 (Changes to your package) but best to call at 8am to avoid call queues or around tea time

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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oldsteve99
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Re: 2nd TV

Thank you!

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japitts
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Re: 2nd TV

The multiroom setup is briefly described here 

Others are more familiar with the pricing structure, but I believe a second box is £7.50/month to have your current package replicated on additional boxes.

As already advised, give V/M a call and see what they can offer you.

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newapollo
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Re: 2nd TV

If you scroll down the page japitts provided the link to and click on TV below the legal stuff you see this paragraph,

"Existing customers adding TV: £30 network installation fee where QuickStart is unavailable. £10 monthly recurring service extension fee for the first box plus £5 monthly recurring service extension fee for any additional box."

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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oldsteve99
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Re: 2nd TV

Thanks for your help.  An expensive gizmo!

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