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wi fi/broadband

sorry new to this am with virgin and have been using wi fi on the 5 g band system went down on wednessday the11th and when it vame back on the 5 g was no longer available only the 2.4 and i had to rejoin this one

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wi fi

am with virgin media.and using th 5g wi band  the system went down on wednesday this wek and when it came back the 5 g was no longer available only the 2.4?

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Re: wi fi

Duplicate threads merged - Please do not post multiple threads on the same issue. You have up to 30 minutes to edit posts, so you could have edited your first one.

Thanks

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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Re: wi fi

You can check your V6's WiFi connection by following Home > Help & Settings > Settings > Network. The 5Ghz networks can be faster, but they do have less range than the 2.4Ghz - and sometimes you may need to experiment with which works best for you.

I'm not sure what you're asking beyond that, sorry.

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Re: wi fi

If nothing is showing over wifi for the 5Ghz channels then reboot your hub and see if 5Ghz appears again.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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