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why cant i watch my virgin v6 ultaHD recordings on my TiVo

When I record ultraHD progs on my v6 they work perfectly and play back. When downstairs using the TiVo I can view all normal recordings perfectly EXCEPT  the ultrHd ones. I get a protected message saying this program is not available to be watched due to security settings. What? Why, eg. The Rook. Is there a security setting I can't find or is this a deliberate block?

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Re: why cant i watch my virgin v6 ultaHD recordings on my TiVo

Hi the TiVo is not capable of delivering ultra 4K you will need another V 6 to accomplish this.Regards Micky
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Re: why cant i watch my virgin v6 ultaHD recordings on my TiVo

I don't believe that UHD recodings can be streamed to another box, so another V6 won't help.