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wilson123
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virgin v6 box orange light

so I booted up my box today and realised an orange light was on my box it was also making a strange whirring sound which I'm guessing is the hard drive I tried to load it up but it seems to be stuck in boot up cycle where it goes from welcome to an arrow into a box I tried ringing up but it just made me go to the contact page where I couldn't find a solution I've seen others with this problem and was just wondering if anyone knows a solution

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japitts
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Re: virgin v6 box orange light

The solution to any "box that won't boot up" is to call in and report it.

Once you've chosen the options for "I have a fault with my TV service", don't press anything else - the IVR tries a few times to bait you away from the call queue. Don't bite 😉

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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