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StuartB67
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virgin V6 box fan

My, virgin v6 box fan is making an awful noise, it started when I turned the box in this morning, one minute it’s just a dull noise then it becomes really loud. Any tips? Do I need an engineer?

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newapollo
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Re: virgin V6 box fan

Hi StuartB67,

It may be the hard drive and not the fan.

You need to contact the Faults team on 150 from a Virgin landline, or 0345 454 1111, options 1,1 and 2 (Faultsbut best to call at 8am to avoid call queues 

When calling Faults you will get the automated response asking you to press 1 for the link to online support, run tests etc. Ignore the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and resolve the problem.

You could also try the text messaging service. Just send  a text with a description of TV Faults to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



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