Hi all, been having intermittent issues with my telly for a while, no sound when I turn on is most common, but over the past few days I've found that sometimes the box doesn't respond to the remote control. I get no guide and I can't move between channels. I can usually get it sorted by re-booting ,but I have to do this a couple of times a day to stay on top of it.
I know it's not the TV 'cos when I switch to Freeview everything works normally. I don't think it's the remote as I can control the volume and turn mute on and off etc.
As I say re-booting can usually fix it eventually but I never know if I'll get normal service when I turn on the TV.... any advice ? thanks
You can check your remote battery level easily enough:
Home Button > Help and Settings > System Info > System Info, then down channel button twice, and you will see - RF Remote Battery Level: xx% ...
But if the remote is able to adjust volume etc it's unlikely to be the issue forcing you to reset the V6 several times a day. As a last resort before arranging for an engineer, you could do a full reset of the V6:
Home Button > Help and Settings > Clear or Reset TiVo box > Clear & Delete Everything ...
This will allow a clean version of the V6's software to be installed during reboot. Beware though, it will also delete any recordings and Series Links you have set up.