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waley
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v6 not working

My V6 box has been constantly rebooting for a week now ..but Saturday 5th September it started making crackling noises and now doesn't come on at all ..there is no light to the box either ..ive tried ringing customer services to no avail and have sent an email and used the text message service previously but no response from either of them .Please can someone help and /or advise 

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waley
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Re: v6 not working

Quick update ..have managed to get through to customer services and an engineer is coming on Friday with new box . Fingers crossed this sorts issue 

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