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v6 not connecting

thenel
Dialled in

on ‎18-12-2022 20:50

hi, I've 2 v6 boxes that won't connect. they've been off for several weeks. I've tried rebooting boxes & wifi but no pictures at all. what else should I try?

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4 REPLIES 4

Roger_Gooner
Alessandro Volta

on ‎18-12-2022 21:20

If the boxes have not had a network connection for weeks then they are probably deactivated.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection
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japitts
Very Insightful Person
Very Insightful Person

on ‎18-12-2022 22:13

@thenel wrote:

hi, I've 2 v6 boxes that won't connect. they've been off for several weeks.

To begin with, what do you mean by "won't connect"?

Roger's point is valid - VM TV boxes that are disconnected from the network for extended periods can sometimes be deactivated. In this case, I'd expect you to have error messages on live TV and problems with the EPG not populated.

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thenel
Dialled in
In response to Roger_Gooner

on ‎06-01-2023 18:47

hi thanks. I left them on for a few days and tried again, this time they connected and are fine. 

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Reece_MH
Forum Team
Forum Team
In response to thenel

on ‎09-01-2023 10:31

Hi thenel,

Thanks for the update here. I'm glad to hear things are now working with your TV boxes. If you have any further issues, or queries, please feel free to create a new post and our team and community will be happy to lend a hand.

Cheers,

Reece - Forum Team


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