on 18-12-2022 20:50
hi, I've 2 v6 boxes that won't connect. they've been off for several weeks. I've tried rebooting boxes & wifi but no pictures at all. what else should I try?
on 18-12-2022 21:20
on 18-12-2022 22:13
@thenel wrote:hi, I've 2 v6 boxes that won't connect. they've been off for several weeks.
To begin with, what do you mean by "won't connect"?
Roger's point is valid - VM TV boxes that are disconnected from the network for extended periods can sometimes be deactivated. In this case, I'd expect you to have error messages on live TV and problems with the EPG not populated.
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on 06-01-2023 18:47
hi thanks. I left them on for a few days and tried again, this time they connected and are fine.
on 09-01-2023 10:31
Hi thenel,
Thanks for the update here. I'm glad to hear things are now working with your TV boxes. If you have any further issues, or queries, please feel free to create a new post and our team and community will be happy to lend a hand.
Cheers,