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mikey5375
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v6 box stuck starting up

Hi my v6 box turned its self off 2 days ago and now wont go past the starting up screen.

it is flashing from red to white. i have tried unplugging and switching hdmi cables etc but nothing works.

Any ideas please?

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newapollo
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Re: v6 box stuck starting up

Hi mikey5375,

You could try the text messaging service.

Just send  a text with a description of TV Faults  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, options 1,1 and 24 (Faultsbut best to call at 8am to avoid call queues

Or you can wait here and hopefully a member of the Forum Team will pick this up, however it may take a day or two.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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