Hi my v6 box turned its self off 2 days ago and now wont go past the starting up screen.
it is flashing from red to white. i have tried unplugging and switching hdmi cables etc but nothing works.
Any ideas please?
You could try the text messaging service.
Just send a text with a description of TV Faults to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
You can also call 150 from your Virgin landline, or 0345 454 1111, options 1,1 and 24 (Faults) but best to call at 8am to avoid call queues
Or you can wait here and hopefully a member of the Forum Team will pick this up, however it may take a day or two.