Hi before you rush to complain, let some of us on here try and help, how is your V6 connected to the hub as this is a sign that the box hasn't a stable connection to the internet, which what is needed to provide these services, an Ethernet cable is the best thing as it is more stable and reliable.Regards Micky
Sorry to hear of the issues that you had last night DanM1010, there was a fault with our on-demand services last night and this should have now been rectified.
Are you still having issues with this now? if you wish to raise a complaint you can do by messaging our team on 07533051809 or via our online messaging service https://www.virginmedia.com/shop/contactus/make-a-complaint and clicking the link titled 'message us your issue and clicking the Broadband, Tv, phone button.
I am really sorry to hear you're having issues accessing your amazon app on your V6 box. I would like to look into this further for you. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.