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ryansharpnz
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v6 bluetooth remote not working

Hello,

 

my v6 box is in a cupboard. I'm trying to get this setup for bluetooth, but the remote is not flashing green. I hold the info button for 7 seconds but it just stays solid red. I'm also holding the channel down (-) button for 10 seconds prior to this. Could it be that my remote isn't bluetooth enabled? If so, can i request a replacement?

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newapollo
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Re: v6 bluetooth remote not working

Hi ryansharpnz,

Have you tried replacement batteries?

Have you tried resetting the remote and start from scratch again?

  1. Press and hold down Clear and TV on the remote at the same time until the light on the top of the remote flashes green twice
  2. Press Thumbs Down three times, then press OK
  3. The LED will flash green twice and exit programming mode
Dave

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ryansharpnz
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Re: v6 bluetooth remote not working

I've tried, but when I hold info button down, it just stays solid red. Remote has a code C154501 on inside of batter cover 

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ryansharpnz
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Re: v6 bluetooth remote not working

i've called the helpdesk and ordered a new remote. hoping this solves the issue.