Virgin Media Community

[cheesema12]

Attempted to apply to pause sky sports 

the form's submit button does not work

[Ernie_C]

Ensure you try the postcode field with and without a space between the two parts and capitalise all alphabetics.

[cheesema12]

HI there

I completed that correctly in the first instance but also tried again

the form does not work

[deans6571 · Accepted solution]

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@cheesema12 wrote:

HI there

I completed that correctly in the first instance but also tried again

the form does not work

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...the form DOES indeed work. 

This subject has come up before - see here :

https://community.virginmedia.com/t5/Virgin-TV-V6/Pausing-Sky-Sports/td-p/4182333/page/2

Is the 'Submit' button grey (there are fields which still need completing) or red (correctly completed fields), at the bottom of your form once you have completed it?

[cheesema12]

Heyyyy

finally got it Done after much playing around

[ozsat]

Have you tried a different browser?

[cheesema12]

Same browser just signed into my account

[ozsat]

Have you tried the page on a different browser?