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jaylivewolf
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tv box acting up

mt tv box isnt working righ anyone else having problems iv rebooted several times 

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newapollo
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Re: tv box acting up

Hi jaylivewolf,

What are the actual problems with your V6?

Are you seeing any error messages/error numbers?

Are there any problems with your internet as well?

You can click on Check service status at the top of the page to see if there are any local issues, and also run a test from there.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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jaylivewolf
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Re: tv box acting up

its slow on start up then when it finally comes on i can only access one channel if i turn over the channel it goes blank iv reset wifi all cables are in and uv reset twice 

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Lisa_CC
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Re: tv box acting up

Hey jaylivewolf,

 

Sorry to hear about your TV Box not behaving as expected. I've found your details using the information we have on here and I'm unable to see the TV Box's details as it's currently offline. Can you try and turn the faulty TV Box on for me so I can check? 

 

Also, if you have more than one TV Box, do they have the same issue as well? Can you confirm for me whether you're the issue happens on live channels or are they On Demand channels for example?

 

Thanks,

 

Lisa

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