Virgin Media Community

[arman53]

it been at the page foe last 5 hrs 

[Martin_LM]

id like to assist you would it be ok to pm you

[arman53]

yes any time you know time is 2.30pm now

i am looking at the black screen , thank you

[Ameer_H · Accepted solution]

Hi if you turn the box off. If you press the plus minus and power button on the front of the box and turn the power on. When you see the welcome sigh release all buttons. The buttons need to be held simultaneously 

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such

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[arman53]

Thank you but I done what you said 3 times didn’t work 

but thank you for your assistance and have nice day