trying to get the new v6 swap box nightmare tried phone and internet no joy customer service is useless
virgin is a big joke trying to contact them for a free swap v6 box all you get on the phone is a load of numbers tp press none deals with swapping box email the address you cant get no where tried for days then got a form to fill out for delivery that was almost two months ago still waiting.
my name is Anthony Hampton email [MOD EDIT: Removed] phone [MOD EDIT: Removed].
account no [MOD EDIT: Removed] area [MOD EDIT: Removed]that's all information now i will see what happens going to give two weeks before i join sky. If no information.
Re: trying to get the new v6 swap box nightmare tried phone and internet no joy customer service is usele
29-07-202011:49 - edited 29-07-202011:50
Your personal info has been removed as spammers do scan boards like this to harvest posted data.
You can try sending a text to 0753 305 1809 & you should get a call back. The forum staff here may also respond in a few days. If they need personal details they will use a secure method of doing this.
VM BB TV Landline PAYG mobile. Freeview/Freesat HD, Tesco Mobile. Customer since 1993
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks