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stix123
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subscribe message when watching blacklist on demand

i have been watching blacklist on demand but today went to watch it and its asking me to subscribe to sky ultra hd why ?

 

 

 

[MOD EDIT: Subject title changed for clarity]

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japitts
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Re: subscribe

Which series and which episodes are you having problems with - can you be specific?

One of us can attempt to replicate this, and probably advise further....

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stix123
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Re: subscribe

hi all seasons 1-8 they was on my book mark  but now i have to upgrade to watch them

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japitts
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Re: subscribe

Just from a very quick glance, I've checked a couple of S5 & S6 episodes and they show as available in SD, HD & UHD.

If you're on Maxit or Full-House, then SD & HD should be available to view. UHD requires the additional "Sky Entertainment OnDemand" add-on at (IIRC) £7/month.

Is there any specific episode(s) you're having issues with?

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stix123
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series 1 to series 8

series 1 to series 8

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stix123
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Re: subscribe

hi just looked at today and its all back on normal hd thanx for all your help paul

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Steven_L
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Re: subscribe

Hey @stix123,

 

Glad to hear that your issues have now been resolved.

 

Please let us know if you have any further issues with your services.

 

Thanks

Steven_L

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