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ba_hughes
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sound not synced to mouthing

Hi, had virgin installed now for over a month probably, but we dont really watch traditional TV. In fact we only really have it for sport. My wife watches the soaps and now they are back on, we have noticed that the sound is ever so slightly out of sync with the sound. Sound just comes from Samsung smart TV. 

It is slight, but once youve noticed it, you cant un-notice with it. 

 

Any help would be appreciated. 

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newapollo
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Re: sound not synced to mouthing

Hi ba_hughes,

have you tried the following?

Click on Help & Settings > Settings >  Audio > Dolby Digital  and Dolby Digital to PCM?

 

 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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ba_hughes
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Re: sound not synced to mouthing

HI, thanks for the reply. Yes i changed that setting, but to no avail. 

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Emily_G
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Re: sound not synced to mouthing

Thanks for the post Ba_hughes and welcome to our community.

 

Can we please confirm if you've already been through the below steps if you're still experiencing this issue?

 

Thanks, Emily.

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