search for actor's name with punctuation

[mcguirepatr]

With my V6 handheld remote, how do I search for an actor's name when their name has punctuation in it? Like a middle initial with a period after it? Or a last name that starts with O' ? If I leave the period, or O', or just the apostrophe off, then the search returns no results.

Thanks,

mcguirepatr

[japitts]

I think from memory, the "1" or "*" key gives you access to punctuation marks.

[mcguirepatr]

Thanks. But there is no * key on my remote and the 1 key on my remote doesn't bring up punctuation marks. There is no punctuation option on the menu options on the screen, either.

[japitts]

Now tried the same on my V6 and I agree there's no way of putting apostrophes or special characters in.

I would suggest searching for, say "O'Connor" as "O Connor" - pretty sure the search results will include it.

[mcguirepatr]

Thanks!

I tried searching for O Connor instead of O'Connor, and neither returns anything.

I also tried searching for David O Russell instead of David O. Russell, and neither returns anything, even though he is in the cast database on Virgin Media for Three Kings (1999).

[mcguirepatr]

sorry. I meant to say that David O. Russell is on the crew database for Three Kings.

[Natalie_L]

Hi mcquirepatr, 

Thanks for posting to us here on the Community. 

Sorry to hear you are having some issues when searching for actors names. 

Can you please try removing the space between the letter and last name? For example David ORussell.

If this doesn't work, please do let us know and we will get this fed back 🙂 

Thanks, 

[mcguirepatr]

I tried searching for DAVID ORUSSELL but that didn't return any results.

[Kain_W]

Many apologies for this,

We'll feed this back to the team to see if we can get this updated.

Is there a particular film/series that you're trying to gain access to?

Let us know,

[mcguirepatr]

Thanks!

I wasn't looking for a particular film or series. I was looking for some actors/actresses, for example, David O. Russell.