Edit:. Looking at the latest programme guide it should be available on all TV packages
_________________________________________________________ Graham I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
I'm on pretty much the lowest of the low when it comes to TV packages but didn't think there was a difference in the amount of radio stations. And 'if' it wasn't part of my package then surely when I am channel hopping it would just skip past the channel as it does with TV channels?
I would like to check this further but I'm unable to locate your account so I'm just going to pop you a private message which you will find if you click on the purple envelope at the top right of the screen.
Same message has appeared on my TV last week and is still there this morning. I have the FULL HOUSE bundle so I think it's either a technical glitch or contractual matter. I spoke to the VM technical team who are not aware of any technical issues so I have to get back to the sales team in due course.
In the meantime, ROSE_B did you get back to bobbles69 last February and answer OP
I spoke to both the technical team and customer services a few weeks ago and absolutely nobody knows why RTE 1 is not available. They don't even know whom they can ask either. All they could say (do) is to shrug their shoulders advised me to keep trying to select the channel...DOH!
I installed a new V6 TV box last Monday and noticed on Friday that I was getting a not authorised message when I tried to listen to RTE Radio 1 on channel 917. I hadn't noticed it with the previous TIvo box. I phoned 150 yesterday and 3 help desk staff tried to resolve with out success. They set me up with an engineer appointment but I've since found out that others are experiencing this problem so an engineer visit is unlikely to resolve the issue.