Virgin Media Community

[clintonpeck]

I started watching resident alien early after work. I needed to take a nap so i paused it. about 45 min later woke up and clicked on resume and now get an error unavailable. switch off the v6  box, then back on again and i still get the same error. Work has been incredibly stressful, so can you just please get back to normal again.

[clintonpeck]

well, ive given up resi alien and clicked on ballers and guess what.

please fix the on demand

[japitts]

On Demand programmes have a 10minute pause.

Can you watch other OnDemand programmes?

[clintonpeck]

I've just clicked on a 3rd random program and bang again

I've also clicked on service status and its showing no issues.

all I have is sports recorded for now and i just don't feel like watching any of those. so its on demand instead if it would just work.

how long do i need to switch the v6 box off to reset it? 10 hours?

[clintonpeck]

i gave it once more shot and voila, there it is.

case closed