When trying to watch some recordings the playback is pixelated,it shows what your currently watching and what you have recorded.
Thank you for the post Gdhm and welcome to our community.
Can we please confirm if you experience any pixelation watching the program/channel this is recorded from on live TV?
Is it specific recordings or any/all recordings you attempt to watch?
Have you already run through a reboot of the Tivo box?
It may also help to run through the below steps:
Home> Help&Settings> Settings> Network> Connect to Virgin Media Service Now