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Gdhm
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playback

When trying to watch some recordings the playback is pixelated,it shows what your currently watching and what you have recorded.

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Emily_G
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Re: playback

Thank you for the post Gdhm and welcome to our community.

 

Can we please confirm if you experience any pixelation watching the program/channel this is recorded from on live TV? 

 

Is it specific recordings or any/all recordings you attempt to watch? 

 

Have you already run through a reboot of the Tivo box? 

 

It may also help to run through the below steps:

Home> Help&Settings> Settings> Network> Connect to Virgin Media Service Now

 

Thanks, Emily.

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