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jannertown
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pixelating.

Pixelating for several weeks in Plymouth area, even on recordings, anyone else here with same problems thanks

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newapollo
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Re: pixelating.

Duplicate post with Picture-pixelating 

Hi jannertown,

Have you contacted VM as suggested in the other post?

Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.

If nothing is showing  you could also try the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

You could try the text messaging service - Just send  a text with a description of TV Faults  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, options 1,1 and 2 (Faultsbut best to call at 8am to avoid call queues

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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jannertown
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Re: pixelating.

Engineer calling tomorrow thank you. They say there is a problem with the box

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