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Cazza21
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not compatible with TV

I have just bought a new Panasonic TV and when I watch it through the V6 box the sound and picture keep going off.  I have tried all the obvious things of rebooting - everything, checking the connections and using a different HDMI port but the problem is still there.

I can watch the TV perfectly with the box switched off (iPlayer and DVD) which is why I feel the problem lies in the V6 box rather than the TV.

Any suggestions?

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Anonymous
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Re: not compatible with TV

change the HDMI cable
Cazza21
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Re: not compatible with TV

Cables changed and all OK now. Thank you
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Melissa_F
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Re: not compatible with TV

Hi Cazza21,

 

I'm glad you been able to get this resolved by changing the cables.

 

If you do need any help going forward, you know where we are 🙂 

 

Thanks

 

Melissa

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