I have a v6 box and for the last month I have been getting intermittent loss of picture daily I still have sound and menus if I turn off the box it will work for a while then go back to no picture again I have contacted customer service and they said the would reset the box there end but I'm still getting the same issue and I'm not getting anywhere with customer service
I have only just renewed my contract last month but I'm seriously considering canceling as I am unable to get the TV service I'm paying for.
yes I've tried a different HDMI and also TV and still get the same issue some times it will be ok for days then it will just happen ill turn it all off and then it will be ok and some times it will just keep doing it all day or even days
I'm having this exact same issue, tried two new HDMI cables and still no joy. Rebooted umpteen times, first time it came back to life then after that just black screen, sound and menus. Tried all video outputs, HDMI inputs on TV and makes no difference.