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ktm450xcw
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need a new tivo box

my stupid dog knocked a cup of tea off the table on to my tivo box, which is now dead....how do i go about getting a replacement....the virgin website is next to useless and the phone system aint much better...many thanks to anyone that can help

nige

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japitts
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Re: need a new tivo box

The best way to report service faults is to call VM.

150 from a Virgin phone, or 0345 4541111 from any other phone - choose the options for "I have a fault with my TV service"

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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ktm450xcw
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Re: need a new tivo box

got through on the first attempt yaaaaayy...all sorted now, cheers Japitts and merry christmas ( if youre into that sort of thing )
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