Menu
Reply
andysitton
  • 9
  • 0
  • 2
Tuning in
272 Views
Message 1 of 5
Flag for a moderator

iPlayer not working on TV

I've been using iPlayeron my TV for gaes and none of my equipment has changed, but as of the last couple of days it's not working. All the other On Demand channels are working, just not iPlayer. When I select it, the screen goes blank for a few seconds then I'm back to the On Demand channel select page. There is no error code.

0 Kudos
Reply
andysitton
  • 9
  • 0
  • 2
Tuning in
270 Views
Message 2 of 5
Flag for a moderator

Re: iPlayer not working on TV

PS, there's nothing wrong with my iPlayer account, I can still use it on the computer.
0 Kudos
Reply
japitts
  • 14.38K
  • 1.92K
  • 3.28K
Very Insightful Person
Very Insightful Person
244 Views
Message 3 of 5
Flag for a moderator

Re: iPlayer not working on TV

Have you tried restarting your box?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
andysitton
  • 9
  • 0
  • 2
Tuning in
234 Views
Message 4 of 5
Flag for a moderator

Re: iPlayer not working on TV

Twice.

If something's gone wrong with the box that would be a bit annoying as it's fairly new. I was wondering whether a software update was corrupted or something like that. If other people have had the same problem then it's a software issue, if not then it's my equipment.

0 Kudos
Reply
japitts
  • 14.38K
  • 1.92K
  • 3.28K
Very Insightful Person
Very Insightful Person
230 Views
Message 5 of 5
Flag for a moderator

Re: iPlayer not working on TV

Nope, no other reports at the moment - also VM tend to go into change-freeze this time of year, to prevent stuff like this happening.

I'd be trying the various methods of accessing iPlayer, to see if you can kick it into life.

Home > CatchUp > Channels > BBC

Home > Apps > BBC iPlayer

Red-button from a BBC channel

Reverse EPG, choose a BBC programme, "watch from CatchUp"

Home > Search & Explore > Choose a BBC programme > Watch now

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply