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have not heard about referral discount

my friend refered me on Monday 22nd of July and i was contacted and signd up for virgin, but neither of us has heard about our referral discount when will we recieve it?

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Re: have not heard about referral discount

Hi nickyk2, 

 

Welcome to our community forums!

 

The credit is normally applied to the account once your services have been installed and you've exceeded the 14 day cooling off period.

 

Can you confirm how your friend referred you? 

Did you either of you get confirmation? 

 

Look forward to hearing from you, 

 

 

Hetty_R
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Re: have not heard about referral discount

its been sorted now I phoned virgin and the discount was applied thank you

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