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chez4
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free upgrade box not working

received my free upgrade box ,installed it and turned on .

all I see is the welcome screen then box makes a repeating noise then restarts back to welcome screen

cant seem to get through to them on phone .

any one have a solution to this please

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Corinneangela
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Re: free upgrade box not working

Did you call them to activate the new box? phone to get your box activated. 0800 953 9500

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chez4
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Re: free upgrade box not working

spoke to them ,they tried to set box up but seems to be a problem with the new box .

new box being sent should get it in 2 working days 

thanks for the reply