Hi @TRE,
Welcome to our Community Forums! Thank you for your first post, and I'm sorry to hear that you're having some issues with your remote!
We're more than happy to help you resolve this.
You can order a replacement remote via our website. Please take a look at our Damaged, Lost or Not Working Remote page for more information on how to order a replacement.
If you experience any other TV Faults, we have more than enough resources to help you find the help you need.
Please let us know if you need any further help. We're more than happy to assist.
Thanks! 🙂