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ds6378
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ethernet cable

I tried 2 different ethernet cables in V6 box but each time got 'cable not connected' error.

I noticed there is no click sound when i insert the cable so i'm thinking the connection might be broken, do you offer replacement boxes?

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Melissa_F
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Re: ethernet cable

Hi ds6378,

 

Thanks for your post.

 

Apologies that you're having problems with the connection where you're plugging the ethernet cable in. 

 

I know it's been a while since you posted, but if you do still need help with your box then I'll pop you a message to look at a replacement. 

 

Thanks


Melissa

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