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Kidder001
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error code

account setup has come up with error code M63

upstairs box fine but downstairs has

no demand apps or anything else working but have sky channels please help!

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newapollo
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Re: error code

https://www.virginmedia.com/help/virgin-tv-error-codes/m63

If phoning it's best to call at 8am

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Kidder001
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Re: error code

ive tried all day and no joy!

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Chris_W1
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Re: error code

HI Kidder001, thanks for messaging us and we are sorry to hear that you are having issues with the service. Can you ensure that all the cables are secure and if you are still having this issue. Please let us know and we will be able to assist further and get this resolved for you. Chris 

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