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engineer

How do I book an engineer, the links on the site are not easily found 

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Alessandro Volta
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Re: engineer

That's because there aren't any.
To decide whether you need a tech visit, call in to CS and describe your fault and they will progress it if required.
Alternatively, (or, as well as) post up details of your issue on here and see if folks can help you out.

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.