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box crashes!!!

My box keeps crashing, at first it seemed to only be when Netflix was on and you were halfway through something, now it’s doing it when watching on demand items also!

when it crashes it then takes about 30 mins to load back up!!

the box is less than 12 months old!

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Alessandro Volta
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Re: box crashes!!!

How is it connecting to the Hub - wifi or ethernet cable? If wifi - try it using Cat5e/6 ethernet cable - even for a short time just as a test - and see if the problem disappears

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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