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Youtube stuttering V6 box

Youtube keeps stuttering on certain videos whilst on my v6 box.

It can't be a buffering problem since If I let it buffer first it still stutters during playback. 

It has only started doing this over the past 5 days.

Playback is fine for other videos and all oyher devices. 

 

Please get back to me ASAP thank you

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Re: Youtube stuttering V6 box

There is a recent problem with 1080p videos streamed at 1080p60 resolution, a workaroud is to change the YouTube resolution to 720p.

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Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
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Re: Youtube stuttering V6 box

Hello there, 

 

Roger_Gooner is correct in that we are currently aware of an issue with YouTube videos which are both 1080p and 720p, we're investigating this at the moment to find a permanent fix as soon as possible.

 

We recommend trying to watch videos on 480p to see if the issue still occurs.

 

Please update us if this issue still happens on a 480p resolution video so we can investigate further if needed.


Thank you, Emily.

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