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YouTube purchased movies video is scrambled

Playing purchased YouTube videos have started to be scrambled on TiVo, whereas normal YouTube plays as expected.

Any one found a solution to this?

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Re: YouTube purchased movies video is scrambled

And issue here, very frustrating as everything else works fine

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Re: YouTube purchased movies video is scrambled

Hi Davmor2,

Welcome to the community.

I am sorry to hear that paid YouTube content isn't playing very well.  I have carried out some checks here remotely with the boxes and all is looking ok from here.  Can you let me know which box you are using for this and if it happens when using more than 1 box?

Collette.


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Message 4 of 18
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Re: YouTube purchased movies video is scrambled

I'm having the same issue. It's a tivo V6 hardware version 2048.0, software version 20.8.1.rc11.vmb-11-c68

 

This was working before Christmas and is now only impacting purchased videos. I have tried fully restarting the box but thst didn't help. 

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Message 5 of 18
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Helpful Answer

Re: YouTube purchased movies video is scrambled

Purchased content isn't supported via the YouTube app on the V6 or TiVo boxes.

https://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Buffering-YouTube-purchases-no-longer...

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Message 6 of 18
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Re: YouTube purchased movies video is scrambled

Thanks for the update.

I have to say, they used to work and this is just another nail in the coffin for Virgin Media...... totally useless as a service provider.

Thanks for the response though.

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Message 7 of 18
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Re: YouTube purchased movies video is scrambled

'just another nail in the coffin for Virgin Media'

won't work with sky either. my understanding from a mod on sky is that neither virgin or sky are allowed in the agreement they have with you tube. you tube want you to go directly to them not through an app on virgin boxes/sky q.
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Message 8 of 18
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Re: YouTube purchased movies video is scrambled

You are blaming virgin for something they have no control over they just supply the platform for apps, as another poster has said you need to access YouTube direct via another device.
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Re: YouTube purchased movies video is scrambled

Typical, the customer suffers yet again. I won't be buying anymore movies from YouTube. 

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Re: YouTube purchased movies video is scrambled

Dang!!! I wished I read this first

 

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