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YouTube app screen cut off edges

jamesgame66
Joining in

When watching YouTube videos that have detail close or at the edges of the screen the image is cut off on the VM YouTube app versus what is seen when watching the same video directly through other YouTube programs (the LG one on my TV for instance)

VM V6 AppVM V6 AppLG AppLG AppFirst image is the VM version and the second the LG version 

I haven't been able to find an aspect ratio setting or anything that would correct this, any advice greatly appreciated.

3 REPLIES 3

BenMcr
Very Insightful Person
Very Insightful Person
You should check your TV settings so that for the Input the V6 is on it's set to 'Original' or 'Just Scan'

https://www.lg.com/ca_en/support/product-help/CT20098005-1348861233084
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I work for Virgin Media - but all opinions posted here are my own

Thank you so much for that, turning Just Scan to ON did work and I can now see the full screen

Hi James,

Thanks for reaching back out to us, glad to hear the advice from BenMcr worked, if you do have any further issues or just need advice please do not hesitate to come back?

Regards

Paul.