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YouTube app buffering and not loading

I have not been able to load YouTube via the channel or App for a couple of weeks on with virgin TV. New box. TV V6 

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Re: YouTube app buffering and not loading

Same here.

Cannot load Prime or Netflix either.

Happening for weeks.

Just blank screens. How long can VM offer no customer support via the phone for?

Maybe that's why they are merging with BT

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Re: YouTube app buffering and not loading

Thank you for your post Ktsedgwick and welcome to our community.

 

Have you already put through a reset of the Tivo box? 

 

If so and this is still happening could you please go through the below steps:

Home> Help&Settings> Settings> Network> Connect to Virgin Media Service Now

 

Thank you, Emily.

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