Recently had a new V6 box which we self installed
Trouble is we can’t access You Tube or BBC i player via The Apps section
Any help greatly appreciated
Are you using a 4K TV? If so please try following the instructions here virgin-tv-error-codes/603
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You've not said what's happening when you try to access these apps?
Can you view normal OnDemand programmes ok?
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All sorted now thanks
For the benefit of others reading this community forum, are you able to post back with details of how you fixed this?
I just switched off at mains and it reset everything