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Andymaid
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You Tube and BBC iPlayer

Hi Team

Recently had a new V6 box which we self installed 

Trouble is we can’t access You Tube or BBC i player via The Apps section 

Any help greatly appreciated 

Thanks 

Andy 

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newapollo
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Re: You Tube and BBC iPlayer

Hi Andymaid,

Are you using a 4K TV? If so please try following the instructions here virgin-tv-error-codes/603 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



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japitts
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Re: You Tube and BBC iPlayer

You've not said what's happening when you try to access these apps?

Can you view normal OnDemand programmes ok?

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Andymaid
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Re: You Tube and BBC iPlayer

All sorted now thanks 

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japitts
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Re: You Tube and BBC iPlayer

For the benefit of others reading this community forum, are you able to post back with details of how you fixed this?

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Andymaid
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Re: You Tube and BBC iPlayer

I just switched off at mains and it reset everything 

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